Who needs to be at the property during installation?

For solar, battery or EV charger installations we advise that the customer themselves doesn't need to be at the property, however someone over the age of 18, with a good knowledge of the property needs to be available.

The installers may need to know where equipment is in the property, such as electricity meter or internet router. We may also ask the preferred cable routing options, which means the person at the property needs to have the authority and knowledge to make these decisions.